Does the letter mean you have a debt? Not necessarily, what it is saying is that the Centrelink records and Tax office records are different and there may be a simple explanation for this.  Once online you can confirm or make changes for each job and dates you have worked, you do not need documentation from your employer if you can give accurate information. If you need more time to check the details you can ask for an extension of time (twice) on line.

If you do not go online before the deadline, the system will automatically assess and calculate a debt by averaging the total income on the Tax office records. This also applies if you go online and confirm that the ATO information is correct but don’t enter the details of your income and pay period.

After you have updated your information the system works out if you have a debt, if this does not seem right, you can go back and review your answers, and if you are still unsure you can click on the link and request a specialist Centrelink officer to call you within  7 days.

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