Now that people with disability have the opportunity to take control of their disability funding, it is important for consumers to be informed of their rights when it comes to the purchasing of goods and services.

Under Australian Consumer Law, consumers are protected when purchasing goods and services to ensure that they are of an acceptable standard and as promised.

As a consumer, the services that are provided and the disability goods purchased do come with certain protections. This includes if a product is faulty/not as described, cooling off periods when signing contracts, that services are provided with due care and delivered within a reasonable time period.

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