Useful Links

Disability

• National Disability Insurance Scheme (NDIS)
• Disability Services Commission
  
• Health and Disability Service Complaints Office
  
• Office of Public Advocate
  
• State Administrative Tribunal
• NDIS Appeals
• NDIS Appeals Information
• Ask Izzy – Disability Advocacy Finder
  Appeals through Administrative Appeals Tribunal
• Complaints Resolution and Referral Service
  For users of Australian Government Disability Employment Services; Australian Disability Enterprises; and/or Disability Advocacy Services
• The National Disability Abuse and Neglect Hotline
• No Silly Questions Booklet
  A practical guide for families living with a child with chronic illness, disability, mental illness or a life threatening condition

Financial

The VET FEE-HELP Student Redress Measures have been extended to 31 December 2023. You can still apply to have your debt recredited, you will just need to explain why you did not apply earlier.

For more information see the Commonwealth Ombudsman‘s factsheet:  VET FEE-HELP student redress measures factsheet.

 

• Centrelink Payment Finder
  Find out if you’re eligible for a payment
• Money Smart
  Free financial guidance tools and information including Budget Planner and Divorce and Separation Financial Checklist
• WA No Interest Loan Scheme
  No interest loans for people receiving Centrelink income support
• National Debt Helpline
  Call 1800 007 007 for free confidential help and advice
• Australian Financial Complaints Authority (AFCA)
  Fair, free and independent dispute resolution for financial complaints
• Telecommunications Industry Ombudsman
  For complaints regarding your phone and internet service
  
• Ombudsman WA
  For complaints in regards Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities
• Energy and Water Ombudsman WA
  For complaints related to your gas, water and electricity provider
• ACCC (Australian Competition and Consumer Commission)
  Information and advice for consumers
• Financial Wellbeing Collective
  As part of the network Midlas clients are able to attend any other member agencies no matter where you live
• Consumer Credit Legal Service (WA) Inc.
  Provides legal advice and representation to consumers in WA in the areas of credit, banking and finance
• Department of Commerce WA
  Information about consumer protection, housing and accommodation, consumer rights, businesses, licenses and registrations, charities and associations and complaints
• Australian Financial Security Authority
  For information on personal insolvency and form Debt Agreement such as Part IXs

Tenancy

• Department of Housing
  
• Foundation Housing
  
• Commerce WA
  
• Shelter WA
• Family Court WA
  
• Legal Aid WA
• Citizens Advice Bureau
  
• Community Legal Centres Association

Other

• Boys Do Cry
  Support services and resources for all types of men including, LGBTQIA+, Indigenous, Veterans, Young Men and more.
• The Western Australian Network of Alcohol and other Drug Agencies (WANADA)
• Australian Drug Information Network
• WA Health
  
• Anglicare
  
• Uniting Care West