The National Indigenous Consumer Strategy is a strategy developed by all Australian States and Territories which, together with New Zealand, make up the Legislative and Governance Forum on Consumer Affairs.

The original strategy was released in 2005 after consultation with Indigenous consumers, and both government and non-government agencies involved in delivering services to indigenous consumers.

The strategy’s aim is for Commonwealth, State and Territory consumer agencies to work together to improve outcomes for Indigenous Consumers with the direction to promote basic consumer rights, build knowledge, confidence and awareness to action consumer rights, improve access to consumer protection services and improve market outcomes for Indigenous consumers.

An action plan, through the strategy, has been developed with focus on 4 key priority areas – Trading practices, Housing, Consumer awareness and Contracts – and you will find each of these priorities outlined on the website with a dedicated page for each.

On the NICS site you will also find information about the Strategy, other national projects and consumer advice for Indigenous Australians.

The site offers several resources and publications developed by the Australian Securities and Investments Commission, Australian Competition and Consumer Commission, the Ask Us Campaign, through Noongar Radio Adverts and Bundiyarra Television Adverts.

For these resources and further information go to the website @ www.ncis.org.au

If you would like information on your rights as a consumer, experiencing financial difficulty or having issues with your tenancy, please contact Midlas on 9250 2123 for an appointment with a Financial Counsellor or Tenant Advocate.

Midlas Mission: We partner with individuals and organisations to promote independence, strength and wellbeing in our community through support, advocacy and education.